Property Desc: Property Location With a stay at BC Family Homestay, you'll be centrally located in Hanoi, steps from Thang Long Ca Tru Theatre and minutes from Bach Ma Temple. This hostel is within close proximity of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Rooms Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Computers are provided along with complimentary wireless Internet access. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby. Dining Take advantage of the hostel's room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Business, Other Amenities Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service. Room Info: Know Before You Go Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: USD 19.00 per vehicle (one way) An early check-in fee will be charged A late check-out fee will be charged Rollaway bed fee: USD 8 per night Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Hotel Policy: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. Checkin Instructions: Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Property Information: Pets not allowed Check-in time starts at 2:00 PM Check-out time is 11 AM